top of page

SHIPPING POLICY

  • Processing Time: Orders are processed after design approval & advance payment.

​

  • Delivery Timeline: Standard delivery takes 7–15 business days, depending on order size and customization.

​

  • Shipping Charges: Shipping costs are calculated based on order size, weight, and location. For large corporate orders, we may provide special shipping discounts.

​

  • Tracking: Once dispatched, a tracking number will be shared via email/WhatsApp.

​

  • Delays: Carbon Inc is not responsible for delays caused by courier companies, strikes, natural disasters, or unforeseen events.

RETURN AND REFUND POLICY

  • Since all products are customized and made-to-order, we do not accept returns or exchanges.

​

  • Replacements will only be provided in the following cases:​

    • Printing/branding errors that do not match the approved design.

​

  • Manufacturing defects (e.g., faulty stitching, broken item).

​

  • Clients must report issues within 48 hours of receiving the order along with supporting pictures/videos.

​

  • Once verified, we will arrange a replacement or credit note, depending on the situation.

​

  • Returns due to wrong product selection, spelling/design errors from client side, or change of mind are not eligible.

Privacy Policy

  • Who we are

​

  • Lazy Alien (brand) is owned and operated by Carbon Inc .

​

  • Personal Information

​

  • Lazy Alien DOES NOT trade or sell your personal information in any manner, except as specified herein or if you express your consent towards the same.

​

​

Personal Information provided by you is used only:

-To facilitate your use of the website;


-To respond to your concerns, inquiries or address your requests for information about the various services we offer;

-To provide you with information about Company’s services / products and send you information, materials and offers from the Company;

 


-To send you important information regarding the website, changes to Company’s Terms of Service and various policies and/or other miscellaneous information;


-To send you surveys and marketing communications that the Company believes may be of interest to you;

​

-To personalize your experience on our website;


-If you purchase any content or avail of any service from the website, to complete and fulfill Your purchase, for example, to have your payments processed, communicate with you regarding Your purchase and provide you with related customer service.

​

-To administer product downloads;


-To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the website);


-To improve the services, content and advertising on the website;


-To protect the integrity of the website; and


-To comply with legal requirements and disclosures provided under the laws of India.

  • Security

  • The security of your personal information is very important to the Company. We have aligned physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, the Company uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. In the event of any breach of your personal information, the Company will notify you of it by email or fax and will restore the integrity of the data system.

  • Cookies

  • Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

  • User Discretion

  • You can always choose not to provide information and in such cases, if the information required is mandatory, you will not be able to avail those services, features or contents.

  • You can add or update your personal information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records.

  • The Company may, if you prefer, send direct advertisement mailers to you at the address you provided. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to the e-mail. The Company respects your privacy and if you do not want to receive any kind of communications from thelazyalien.com or have any grievances to share, please report to carbonincteam@gmail.com.

  • Important Disclaimer

  • Although the Company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails / phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.

bottom of page